Basic
Kits include all the materials and supplies you'll need to complete your project, including step-by-step photo instructions.
Do I need any other tools?
You may need basic household tools, such as scissors, a pen, or a chopstick. These tools will be listed in the instructions.
How experienced do I need to be?
All our kits are made for beginners.
Are the kits suitable for kids?
Our kits are designed with adults in mind, they contain sharp parts like needles and sewing pins. The projects require careful attention making them best suited for teens and adults. If you're looking to craft with younger kids, we recommend adult supervision.
How durable are the finished pieces?
When you spend time making something with your own hands, you want it to last! Each kit uses strong fabric and fastening techniques that keep everything securely in place. With basic care (spot cleaning and gentle handling), your creation will stay charming for years.
Can I give this as a gift?
Yes! You can give the kits as a gift or make it and then gift it!
Making Process
Each plushie charm kit takes about 2-3 hours for beginners - perfect for a cozy afternoon or spread across a few evenings. Every step is thoughtfully planned so you can enjoy the making process without rushing, and you'll have a high-quality finished piece you'll be proud of. Many makers find their second project goes faster as they get familiar with the techniques!
What if I make a mistake?
We've included extra material in every kit specifically for practice and do-overs. Since these projects take a few hours to complete, we want you to feel confident about each step. Our detailed instructions include step-by-step photos. Stuck on a particular section? Our video tutorials let you pause and rewatch tricky parts, and we're always here if you need extra guidance.
Can I customize my plushie charm?
Absolutely! Since you'll be spending a few quality hours with your project, we encourage making it uniquely yours. Add personal touches like tiny accessories! Our Instagram is full of inspiration from other makers who've added their creative spin.
Do you have video tutorials?
Yes! Each kit comes with access to a comprehensive video tutorial that walks you through every step. We've broken down the process into clear sections, so you can easily take breaks and pick up right where you left off. The videos include close-ups of techniques and helpful tips we discovered during testing. They're always available, so you can craft at your own pace.
Will you add more designs?
We release new designs seasonally, each one carefully developed and tested to maintain our standard of engaging, satisfying projects. Follow us on Instagram or sign up for our newsletter to be first to know about new releases. Have a design idea? We'd love to hear it - send us a message!
Collaborations
We collaborate with independent designers, artisans, and artists who share our love for thoughtful, well-crafted pieces. Each designer brings their unique style to our kits while maintaining the quality and attention to detail you expect.
Can we collaborate?
We're always excited to meet new people! If you have a piece in mind that's perfect for making for beginners to complete, send us a note with a link to your piece and a little bit about yourself.
How do you choose partners?
We look for designers who share our commitment to quality and accessibility. Each design goes through extensive testing to ensure the instructions are clear and the finished piece brings joy. We value diverse perspectives and styles, and work closely with our designers to bring their vision to life while keeping the projects achievable for makers.
Shipping and Returns
Currently, we only ship within the United States.
What’s the shipping cost?
Shipping is $3 for each kit.
How long will shipping take?
Orders typically arrive in 3-5 business days within the US. Order processing may take 1-2 days.
Do you get tracking?
Yes! Once your order ships, we'll email you a tracking number so you can follow your kit's journey to you.
What's your return policy?
We want you to love your making experience. Here's what you need to know:
Unopened Kits
- Return within 14 days
- Original shipping costs aren't refundable
- Return shipping is the buyer's responsibility
- Kit must be in original packaging, unopened and undamaged
- Full refund within 30 days
Opened Kits
Since our kits contain craft supplies and materials, we can't accept returns once they're opened. This helps us ensure the quality and safety of all our materials.
Missing or Damaged Items Found an issue? We'll make it right:
- Let us know within 14 days of receiving your order
- Send us a photo of what you received
- We'll send replacements for any missing or damaged items right away
Need Help? Having second thoughts about your order? Questions about what you received? Just want to chat about your project? Send us a note - we're here to help.
*Store credit is always available as an alternative to refunds.